Privacy Policy
This Privacy Policy describes how DULVÉA collects, uses and protects your personal data when you visit our website or contact us.
What we collect
- Name and contact details you provide in the inquiry form.
- Order details such as event date, number of guests and product selection.
- Reference photos you upload to illustrate your cake idea.
- Technical data such as browser type, device and approximate location via cookies and analytics tools.
How we use your data
- To respond to your inquiry and prepare a custom cake quote.
- To process and confirm orders via WhatsApp.
- To improve our website and understand visitor preferences.
- We never sell your data to third parties.
Cookies & analytics
We use Google Analytics only after you grant consent. You can change or withdraw your consent at any time by clearing your browser cookies for this site.
WhatsApp communication
When you contact us via WhatsApp or use the order buttons, your message is processed by Meta Platforms Ireland Ltd. Please review Meta's privacy policy for details.
Data retention
We keep inquiry and order information for as long as necessary to fulfil your request and comply with legal obligations, typically up to 2 years.
Your rights
You have the right to access, correct, delete or restrict the processing of your personal data. To exercise these rights, contact us at +34 622 316 133 or via WhatsApp.
Contact
DULVÉA · Costa del Sol · WhatsApp +34 622 316 133